III. Direct Booking at UndrSky.com
1. Conclusion of the contract
If you want to book directly at UndrSky.com, you will be asked for your travel dates (arrival / departure) after selecting the desired accommodation . Thereafter, you have to select the type of accommodation unit you want. In the following window – under the respective estimate of the individual prices – concrete information on the number of travelers and any desired extras (e.g. power supply) can be entered. The next step is to enter your required personal data. The fields marked with "*" are mandatory and must be filled in completely and correctly so that the booking can continue. Here, you also have the option of providing additional information and sending a message to the site operator. After entering the data, you will receive an overview of "your data" entered during the previous booking process and the prices based thereon. Please check the information carefully to make sure it is correct and complete! UnderSky.com assumes no liability for incorrect information provided (e.g. an incorrect email address, which can lead to considerable problems with the booking process).
(Only) by clicking on the "Go to final step" button, a legally binding contract is concluded between you and the site operator. The guestand the site operator will automatically receive an email from UndrSky.com with the booking request information to the respective email addresses provided. The text of the contract is stored by UndrSky.com.
2. Payment terms / down payment
Insofar as the site operator requests a down payment, the amount of which he himself determines anywhere between 10% to 100% of the booking price, payment is made online via the Paddle.com Market Limited Adyen, 40 S Lemon Avenue, Los Angeles, California 91789, USA. The following payment options are available to the guest(depending on the country of the booked accommodation unit and the country of the guest): Visa or Mastercard, American Express, Paypal.
Payment is always done in the currency of the accommodation unit. If the payment method of the customer is in a different currency, a conversion fee will be charged.
A down payment will be credited in full to the booking price.
UndrSky.com accepts full responsibility for the intended transaction of all payments made through this platform, including any claims for refunds, credits, cancellations and chargebacks, and is committed to mediate any such disputes between the guestand the site operator. For complaints and claims in connection with the payment made by the guest via this platform, we are the first line of support. In the case of chargebacks, we provide the necessary information to the respective credit card companies on behalf of the site operator concerned, with the site operator having any further claims reserved.
3. Prices for accommodation and services
The accommodation prices stated in the booking confirmation are guaranteed by the respective service provider. The payment of the booking price has to be done – insofar as this has not already been covered with the down payment by the guests on site and directly to the site operator. In this respect, the payment terms of the respective service provider always apply.
All prices for the booked services are final. They include VAT.
Additional fees may be charged by the site operator for the use of additional offers and services (not included in the booking).
4. Changes and cancellations
All desired changes and cancellations must be handled directly with the site operator. The corresponding contact details (e-mail address) can be found on the booking confirmation.
The deadline for changes or cancellation is usually determined by receipt of your notification by the site operator. Please note in this context the General Terms and Conditions of the site operator and his cancellation policy.